Frequently Asked Questions
Everything you need to know about our premium wall panels and decor.
How do I calculate how many panels I need for my wall?
To determine the quantity, measure the total width and height of your wall to find the square footage. We recommend adding a 10% buffer to your total area to account for cuts and trimming during installation.
What is the typical shipping time for large panel orders?
Most orders are processed within 2-3 business days. Due to the size and fragile nature of our wall panels, standard freight delivery typically takes 5-10 business days depending on your location.
Can your panels be installed in high-moisture areas like bathrooms?
Yes, we offer specific moisture-resistant collections designed for bathrooms and kitchens. Please check the product specifications for the 'Waterproof' badge before purchasing for these areas.
What is your return policy if the color doesn't match my room?
We offer a 30-day return policy on all panels in their original, uncut condition. We highly recommend ordering a sample pack first to ensure the color and texture meet your expectations before placing a full order.
Do I need professional tools to install these panels?
Our panels are designed for DIY enthusiasts. Most installations only require a high-quality construction adhesive, a level, and a fine-toothed saw for custom trimming.
Are the panels fire-rated for commercial use?
Many of our products carry a Class A fire rating suitable for commercial environments. Detailed safety data sheets and certification documents are available upon request for your specific project.